Cresava Co., Ltd. (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "this service").

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Article 1 (When we request the collection of personal information)

We ask you to fill in, input, and send your personal information in the following cases:
1. Enrollment, withdrawal, reservations, and other change procedures for aloof home Wellness Class (hereinafter referred to as "this class").
2. Sales of software such as our class management system and exercise programs.
3. Management consultancy for this class.
4. Request various information materials.
5. Survey.
6. When we collect personal information from customers for services other than those listed above, we will clearly inform them of the purpose, content, and handling of the personal information.

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Article 2 (Purpose and scope of use of personal information)

The personal information provided by customers will be used only to the extent necessary for the purposes stated below and will not be used for any other purposes than those for which the personal information was provided.
1. To provide the services for which you have applied in this class and related businesses.
2. Providing information related to the services you have applied for in this class and related businesses.
3. Providing information related to our business.
4. To provide management and services necessary to respond to customer inquiries, etc.
5. If it becomes necessary for us to contact you for any reason.
6. When conducting statistical analysis to improve our website, services, and products, and to promote sales (no personally identifiable information will be collected).
7. The information that our company will hold in accordance with the above-mentioned purposes of use is as follows.
(Name, gender, date of birth, address, email address, phone number, emergency contact,
Exercise history, visit records, exercise program participation records, medical institution medical records)

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Article 3 (Changes in purpose of use)

1. The Company will change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose before the change.
2. If there is a change to the purpose of use, the changed purpose will be notified to users in a manner specified by our company, or will be announced on this website.

 

Article 4 (Management of Personal Information)

We will implement appropriate safety management and strictly manage your personal information to prevent loss, destruction, falsification, leakage, etc. Personal information received from customers will be stored only for the purpose of recording the provision of the services you have applied for, and will be deleted as appropriate.

Article 5 (Provision of personal information to third parties)

1. We will not provide personal information received from customers to third parties without the prior consent of the customer, except in the following cases:
2. 1. When a part of the handling of personal information is outsourced. In this case, we will conclude a confidentiality agreement with the outsourced party to ensure that the personal information is managed appropriately, and then outsource the management. In addition, you can request the suspension of the provision of personal information to third parties through our customer service desk, but this may cause an impediment to the provision of our services due to the fulfillment of the contract.
   2. When cooperating with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law.

Article 6 (Disclosure, correction, suspension of use, etc. of personal information)

You may request that we disclose your personal information that we manage. If you have any inquiries regarding the disclosed personal information or other matters related to the management of your personal information, please contact us at the address below.
Contact: A-Roof Home Co., Ltd. admin@cresava.com

Article 7 (Changes to Privacy Policy)

In order to better protect our customers and to respond to changes in laws, regulations, and other standards, we may revise parts of our Privacy Policy, such as the disclosure, correction, and suspension of use of personal information. We recommend that you check the Privacy Policy regularly. If there are any important changes, we will notify you on our website.

Article 8 (Handling of personal information on the Internet)

For information on how personal information is handled on the company website, please see "Handling of personal information on the website."

Article 9 (Enforcement)

This clause will come into effect on November 16, 2022.

Article 10 (Contact Information)

For inquiries regarding this policy, please contact the following office.

Address: 3-3-3 Nishiazabu, Minato-ku, Tokyo 106-0031
Company name: Cresava Co., Ltd.
Email: admin@cresava.com